Privacy Policy

MediaOneLink Privacy Policy

Last Updated: July 16, 2026

MediaOneLink (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring your personal information is handled with care. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.

By using our website, services, forms, or communication channels, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with MediaOneLink.

Personal Information

We may collect:

• Name
• Email address
• Mailing address
• Mobile phone number
• Business and contact details
• Any information submitted through contact forms, landing pages, SMS opt-in forms, or service inquiries

Automatically Collected Information

When you visit our website, certain information may be automatically collected, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Cookies and similar tracking technologies

Communication Information

If you contact us by phone, email, contact form, or text message, we may retain those communications for customer service, business operations, and legal recordkeeping.

2. How We Use Your Information

We use your information only to operate, maintain, and improve our services. This includes:

• Verifying your identity
• Providing access to MediaOneLink services
• Responding to inquiries
• Providing customer support
• Sending service-related notifications
• Sending One-Time Passwords (OTP)
• Sending login verification codes
• Sending account authentication messages
• Delivering security-related notifications
• Improving website performance and user experience
• Protecting against fraud and unauthorized access
• Complying with applicable legal obligations

We will never use your information for purposes beyond what is necessary to provide our services unless required by law.

3. Sharing of Information

MediaOneLink respects your privacy.

We do not sell, rent, trade, or disclose your personal information or mobile information to third parties for marketing, promotional activities, advertising, lead generation, or data resale.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

We may share information only with trusted service providers necessary to operate our business, including:

• Secure payment processors
• Website hosting providers
• Cloud service providers
• SMS delivery providers used to send authentication and verification messages
• Government authorities when required by law

All third-party providers are required to maintain appropriate confidentiality and security measures.

4. Data Security

We use industry-standard security measures to protect your information, including:

• Encrypted data storage
• Secure servers
• Firewalls
• Strong authentication measures
• Limited employee access
• Regular security monitoring

Although no method of transmission or storage is completely secure, we take every reasonable precaution to safeguard your information.

5. SMS Messaging Privacy

MediaOneLink respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
• Data Usage: We use your data solely for sending One-Time Passwords (OTP), account verification codes, login authentication messages, and other security-related notifications.
• Data Security: We protect your data with secure storage measures to prevent unauthorized access.
• Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
• MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
• Message Frequency: Message frequency varies.
• Contact MediaOneLink at 260-222-7676 or support@mediaonelink.com for HELP or to STOP receiving messages.
• Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to support@mediaonelink.com or 260-222-7676. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.
• You can send HELP for additional assistance, and you will receive a text including our phone number, email address, and website. We are here to help you.
• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. MediaOneLink will not sell, rent, or share the collected mobile numbers.

6. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Enhance user experience
• Analyze website traffic
• Improve website performance
• Remember user preferences

You may disable cookies through your browser settings, although doing so may limit certain website functionality.

7. Children’s Privacy

MediaOneLink does not knowingly collect personal information from individuals under the age of 13.

If we become aware that information has been collected from a child under 13, we will promptly delete that information.

8. Legal Compliance

We may disclose personal information when necessary to:

• Comply with legal obligations
• Respond to lawful requests
• Protect our rights
• Protect our customers
• Prevent fraud
• Protect the security of our systems

Any disclosure will be limited to what is legally required.

9. Your Rights

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information where permitted by law
• Withdraw consent for SMS or email communications where applicable
• Request additional information regarding our privacy practices

To exercise these rights, please contact us at:

support@mediaonelink.com

10. Data Retention

We retain personal information only as long as necessary to:

• Provide requested services
• Maintain account security
• Comply with legal obligations
• Resolve disputes
• Prevent fraud
• Enforce our agreements

When information is no longer required, it will be securely deleted or anonymized.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page along with an updated Last Updated date.

Your continued use of our website or services after any changes become effective constitutes acceptance of the revised Privacy Policy.

12. Contact Information

If you have questions regarding this Privacy Policy or our handling of your personal information, please contact us:

MediaOneLink LLC

Email: support@mediaonelink.com

Website: https://www.mediaonelink.com

Phone: 260-222-7676